Security Arrangements

 

As a student/visitor, we hope that you will have a very successful and enjoyable time both at the University and in the City itself.

 

Unfortunately, in line with local and national crime trends, problems of theft and damage do occur. With a campus as large as that of Exeter, there are always going to be some problems but we endeavour, through mutual co-operation, to make your stay at the University as trouble fee as possible. This document is designed to alert you to possible problems and give advice as to how to avoid them.

 

Estate Patrol (Campus Security)

 

The University of Exeter has its own campus security known as the Estate Patrol. The Estate Patrol Office is situated on the ground floor of Northcote House. The prime function of the Estate Patrol is to provide a physical presence on the University's grounds and properties and to take initial action on matters of security, safety and emergency situations observed or reported to them during those times of the day when the responsible authorities might be absent from the scene. Those times would include all hours beyond the "normal working day", overnight, weekends, closure days etc.

 

Their secondary function is to provide a traffic control and car parking force at the times when their security role is least effective, such as during normal office and University working hours. A recent introduction to the University and operated by the Estate Patrol is closed circuit television (CCTV), which is having a dramatic effect in reducing crime. Figures for the first full year of operation are impressive and make the campus a much safer venue for all

 

The Estate Patrol can be contacted any time of the day or night on (26)3999.

 

University Police Liaison Officer

 

In addition to the campus security, the University has a Police Liaison Officer, whose tasks include liaising between those on campus and the City Police. You will often see him on his beat in and around the campus area and can contact him through the direct telephone line at the Police Station on 01392 451532. This line is fitted with a voice box answering service, which is checked at the beginning of a tour of duty. It is especially important that you leave your name and contact address or telephone number.

 

If a crime is actually occurring, or offenders are still in the area, then please phone 999 in order to obtain an immediate response.

 

If you wish to report a crime after it has occurred, phone 0990 700400

 

 

 

 

Personal Safety

 

The City of Exeter, despite being located amidst the largely rural environment of the South West, suffers many of the problems of the modern urban environment. Whilst the City is in the main a safe place, it would be unfair to deny that incidents involving personal safety do occasionally happen.

 

The most effective way to minimise the risk of attack is by taking sensible precautions. Most people already do this as part of their everyday lives, often without realising it.

 

How Can You Stay Safe?

       

* Try to avoid walking alone at night.

            

* If you often walk home in the dark, get a personal attack alarm.. These can be purchased through the Guild of Students or security/DIY stores. Carry it in your hand, so that you can use it immediately to scare off an attacker. Make sure it is designed to continue sounding if it is dropped or falls to the ground.

           

* Do not take short cuts through dark alleys, parks or across waste ground. Walk facing the traffic so a car cannot pull up behind you unnoticed.

         

* If you think someone is following you, check by crossing the road more than once if necessary, to see if he/she follows you. If you are still worried, make your way to the nearest place where there are  other people, or anywhere with a lot of lights on, and call the Police.

 

* If a vehicle stops and you are threatened, scream and shout and set off your personal attack alarm. Endeavour to get away as quickly as you can. If you have the opportunity, make a mental note of the registration number and description of the car. Write down details as soon as possible afterward.

 

If You Have Been Attacked

 

Assaults and rapes are serious crimes, whether committed by a stranger or someone you know. Call the Police straightaway, they need your help in detecting the attacker. You can help the Police by:

 

Taking the name or address of any witness.

Trying to remember exactly what the attacker looked like.

If a car was involved, try to note the colour, model and registration number.

Although your immediate reaction will be to wash, try not to if you can possibly help it. It could destroy vital medical evidence, which will help to prove the case against the person who raped or assaulted you.

 

These crimes are dealt with sympathetically regardless of sex. Police stations have specially trained officers who will help and support you.

 

Cash and Credit Cards/Personal Possessions

 

·          A thief only needs a moment to make off with your valuables. Cash is a favourite target for thieves, so try to avoid carrying large amounts.

·          If your credit card is stolen, inform the card company immediately. If you delay reporting the loss, it could lead to a crime being committed in your name, as a thief could make fraudulent use of your card. Thieves can use credit cards for over the counter and telephone purchases.

·          Never carry the personal identification number (PIN) with your cash dispensing cards. 

·          Sign new plastic cards as soon as they arrive and cut up old ones when they expire.

 

The following numbers may be useful:

 

Barclays Bank 0160 423 0230

 

Lloyds Bank 0800 585 300

 

Midland Bank 0181 450 3122

 

National Westminster Bank 0113 277 8899

 

TSB Card Services 0127 320 4471

 

American Express 0127 369 6933

 

Diners Club 0125 251 3500

 

Card Watch Campaign 0171 734 6030 for a free advice leaflet on "How to Look After Your Plastic Card".

             

Room Security

 

A lot of burglaries committed in students' rooms can be prevented. Most are committed by opportunist thieves who are constantly on the lookout for doors or windows that have been left open. Burglars thrive on opportunities presented by persons who do not take sufficient care.

 

·          Do not take the risk of leaving your door or window open, even if you are just popping along the corridor to visit a friend or  the bathroom.

·          Lock your door. It may seem a bit of an inconvenience, but not as inconvenient as having your property stolen. Remember, the opportunist thief only requires an instant to commit the crime.

·          Do not leave keys in your door or lying about in any common rooms.

·          Avoid putting your name or room number on your keyring, in case it gets lost or stolen.

·          Never leave cash or valuables on open view in your room or in your vehicle. Lock them out of sight. Try to limit the amount of jewellery or electrical equipment you keep with you. Do not take such items to the Sports Hall or Library.

·          Always lock main entrance doors behind you. Try to avoid letting anyone you do not know into the building along with you.

·          Be aware of any strangers around the corridors in the buildings and report any suspicious activity to a Warden, Estate  Patrol or Police.

 

Security of Bicycles

 

Lock It? Clamp It?

 

Always lock your bicycle when you leave it, even if you are just popping into a shop for a minute. It is advisable to fit a steel D-shaped shackle lock recommended by your bicycle dealer or Police, rather than a padlock and chain. Wherever possible, you should lock your bicycle to something solid, like the bicycle racks provided outside the various buildings or, failing that, a lamppost or railings. You must not obstruct emergency exits or hinder pedestrians. If the wheels of your bicycle come off easily, remove the front wheel and lock it to the frame and back wheel using a second lock if necessary.

 

Post Code It

 

The Police recover thousands of stolen bicycles every year, but most of them have to be auctioned simply because there is no way of identifying the owners. Ask your bicycle dealer to stamp your post code onto your bicycle frame and attach a coded bicycle sticker to warn off thieves.

 

Vehicle Security

 

There are always a large number of vehicles brought onto the grounds of the University of Exeter by students and visitors. All vehicles are good targets for the opportunist and professional thieves.

 

Although the main Streatham Campus car parks are covered by CCTV, many of the University outer residence car parks are in secluded spots unlikely to be visited by passers by and quite often the cars are left for some considerable time.

 

If you have brought a motor vehicle with you, consider its security. Over a quarter of all Police recorded crimes are car thefts or theft from cars and, like stereos and mobile phones, it is a problem that affects us all, no matter where we reside. If your car is stolen or broken into, it could mean weeks of expensive inconvenience. It may be difficult to protect your car from a determined, professional thief, but most car crime is opportunist and you can deter them by vigilance and by fitting relatively cheap security equipment.

 

Basic Reminders to Help You to Protect Your Vehicle

 

·          Never leave a vehicle door unlocked or a window or sunroof open, even when leaving it unattended for a moment or two.

·         

 Do not leave any belongings in your car. A thief will not know that a bag or coat does not contain something valuable. Lock all valuables out of sight in the boot , or better still, do not leave them in your vehicle at all.

·         

 Do not leave credit cards or cheque books in the glove compartment.

·          Never leave your vehicle documents in the car, as this could assist a thief in  selling it on.

·          Security mark your stereo and if it is removable, always take it with you.

 

In Addition, Consider

 

Etch the car's registration number on all glass surfaces. Thieves do not want the expense of replacement.  Fit lockable wheel nuts and fuel cap.  Fit an anti theft device and use it every time you park. There are many types of car security devices on the market from steering wheel and clutch pedal locks to sophisticated electronic protection.

 

How Can You Help to Assist the Police

 

If everyone was prepared to report incidents they had seen, you would be surprised at the effect it would have on crime.

 

Crimestoppers

 

Crimestoppers is a crime information collection scheme operated by the Police. The object of the scheme is to allow those people who, for whatever reason, do not wish to be identified to the Police to pass on information about crimes that have been committed or are going to be committed. It enables the person involved to pass on that information without ever disclosing his or her identity. In addition, cash rewards are available for those who pass on valuable information, these rewards are paid without risk to the

informant's anonymity. Crimestoppers is the only authorised system Police use to receive information without asking the identity of the caller.

 

Phone any time on 0800 555111, your call is free, from anywhere in the country.

 

Emergency Action Fire Procedure

 

Fire Procedure

 

You may discover a fire by seeing it, smelling it or hearing it. If you do discover a fire, STAY CALM. If you start to panic, you will not be able to act properly and you may unnecessarily scare other people.

 

1. Sound the Alarm.

 

Do this at once. Make sure you know how to set off the alarms and where the alarm points are.

 

2. Call the Fire Brigade.

 

Make sure the Fire Brigade is called without delay. Dial 999.

 

3. Notify University Estate Patrol.

 

Dial 3999 on the internal phone or 263999 on an exchange line.

 

4. Evacuate the Area

 

As soon as the alarm is raised, leave by the most direct route. Do not wait to collect any belongings. Help people who do not know their way around (such as visitors or outside contractors), people who are disabled or who have impaired vision or hearing. Do not use lifts, it is safer to use the stairs.

 

5. Go to Your Fire Assembly Point

 

Make sure you know where your fire assembly point is. Familiarise yourself with the fire notices displayed in all Halls of Residence and academic buildings.

 

Make sure all your colleagues are accounted for and tell the person in charge at once if anyone is missing or believed still in the building. Never go back inside yourself.

 

6. Close Doors Behind You

 

Close every door (not just fire doors) as each room section and floor of the building is cleared. This will help stop the spread of the fire and of smoke and heat.

 

REMEMBER TO STAY CALM AND FOLLOW THE EMERGENCY PROCEDURE.

 

Fire Prevention

 

Fire depends on three things:

 

     Heat - a minimum temperature to start something burning

     Oxygen - usually air

     Fuel - a solid, liquid or gas

 

Take any of these away and the fire will go out. This can be done by:

 

     Cooling the temperature of the fire

     Smothering the fire to block out the oxygen

     Starving the fire of fuel

 

Fighting Minor Fires

 

General Fires

 

Water Extinguisher, Colour Red. For general fires such as burning wood, paper, cloth, bedding. ordinary rubbish and so on – use portable water extinguishers or hose reels to put out the fire by cooling. Some hose reels turn the water on automatically as soon as the hose is run out, others must be turned on by hand before the hose is run out

 

NEVER USE WATER ON BURNING LIQUID OR LIVE ELECTRICAL EQUIPMENT.

Burning Liquids

 

Foam Extinguisher, Colour Green

Powder Extinguisher, Colour Blue

CO2 Gas (Carbon Dioxide) Extinguisher, Colour Black

 

For burning liquids use foam, dry powder or carbon dioxide extinguishers to put out the fire by smothering.

 

To use foam extinguishers, stand well back and direct the jet so it settles gently over the surface of the liquid without splashing.

 

To use dry power or carbon dioxide extinguishers, direct the jet or horn at the near edge of the fire and drive the fire back quickly.

 

Electrical Fires

 

For electrical fires, use dry powder, carbon dioxide or halon extinguishers to put out the fire by smothering. SWITCH OFF THE CURRENT FIRST, IF SAFE TO DO SO. Direct the jet or hose straight at the fire. If the flames are inside the equipment, direct the jet through any opening in the casing.

 

If you use carbon dioxide or halon extinguishers in a confined space, ventilate the area afterwards.

 

Clothing Fires

 

For clothing fires, use a fire blanket. Get the victim onto the ground and cover with the blanket or beat out the flames.

 

Pan Fires or Liquid Burning in a Container

 

For pan fires or liquid burning in a container, use a fire blanket. Protect your hands and body with the blanket. Turn off the heat if you can and smother the flames with the blanket.

 

University of Exeter

Domestic Services Division

Estate Patrol

October 1996